What should I do when someone passes away?
Call a professional funeral agency with excellent service like Jardines de Paz.
How do I obtain the medical certificate with the cause of death?
This document should be issued by the hospital in which the death took place or the physician who treated the deceased person.
How do I get the death certificate?
At the civil registrar office. Jardines de Paz does this paperwork for you as part of our services.
What is required to transport a dead body?
You must have the following documents: death certificate, transportation permission and embalming certificate.
What happens if the death happens outside of my city?
You must hire a funeral agency to transport the body. At Jardines de Paz we can offer the wake in an agency affiliated with our network or transport the dead body to an agency affiliated with our network in México.
When is it necessary to embalm the body?
When you need to transport the body to another city or country for the wake. This is to preserve the body.
Can a wake be performed for ashes?
If the relatives wish, it can be done.
What is the difference between an official death and a natural death?
Official death is when the police department must intervene due to the circumstances of the death. Natural death is when just a medical certificate with the cause of death is needed to issue the death certificate.
Can I keep the ashes or I have to dispose of them?
There are no restrictions on ashes and you can decide what to do with them.
What kind of cemeteries are there in Cancún and how many are there?
In Cancún there are two cemeteries, one belongs to Jardines de Paz and the other one is public.
What Gayosso Network benefits do I get by hiring Jardines de Paz?
The highest quality service and facility.